Refund Policy

Refund Policy

At Second Home Services Goa, we strive to deliver exceptional experiences and services to our customers. However, due to the nature of our offerings, we have implemented a strict No Refund Policy. By booking our services, you acknowledge and agree to the following terms:

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1. No Refunds on Bookings

All bookings, including tour packages, accommodations, and additional services, are final and non-refundable. This policy applies regardless of the circumstances, including but not limited to:

• Cancellations initiated by the customer
• Changes in travel plans or schedules
• Delays or disruptions caused by external factors (e.g., weather, transportation issues)

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2. Modifications and Rescheduling

While refunds are not available, we aim to accommodate your needs whenever possible. Requests for modifications or rescheduling must be made in writing and are subject to availability. Additional charges may apply depending on the nature of the changes.

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3. Exceptional Circumstances

In rare and exceptional cases, we may review refund-related requests on a case-by-case basis at our sole discretion. Such cases are not guaranteed to result in a refund and may require documentation or evidence to support the request.

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4. Contact Us

If you have questions or concerns about our Refund Policy or need assistance with your booking, please contact us:

Email: support@secondhomeservicesgoa.com
Phone: +91 8299-62-3137

Thank you for choosing Second Home Services Goa. We appreciate your understanding and cooperation regarding this policy.